Contact Us
We spend our time researching crypto poker sites like CoinPoker, checking promo codes and bonus terms, and keeping this site's reviews accurate. If something on the site looks out of date, doesn't add up, or you simply want to ask a question before you sign up anywhere, this page is where you reach us.
What we can help with
- Corrections — if a bonus figure, promo code, or term on the site no longer matches what an operator is currently offering, tell us and we'll check it
- Questions about how we rank and rate sites, including CoinPoker and the other operators covered here
- Feedback on a review, a comparison, or anything you think we've got wrong or missed
- General queries about crypto poker, bonus terms, or how a page on this site is put together
What we can't help with
We're an independent review site, not CoinPoker or any of the other operators we cover. We can't process deposits or withdrawals, resolve account issues, verify your identity, or answer questions specific to your account balance or bonus tracking. For any of that, you'll need to go directly to the operator's own support team through your account with them.
We also can't offer legal, tax, or financial advice. If you have questions about the legal status of online poker in your state, or how crypto winnings might affect your taxes, speak to a qualified professional rather than relying on a comparison site for that answer.
Before you write in
A few things are worth checking first, since they answer most of what people write to us about:
- Promo codes and bonus terms change without much notice on the operator's side — if a code isn't working, it may simply have expired or been swapped for a newer one
- Bonus clearing requirements, minimum deposits, and time limits are usually listed in full on the relevant review page, alongside the headline offer
- If your question is about whether a site is available or legal to use from your state, we cover that honestly on the review itself rather than guessing in an email — we're not able to give a state-by-state legal opinion beyond what's already written there
How our reviews get made
Every operator on this site, including CoinPoker, is assessed against the same set of criteria: game selection and traffic, deposit and withdrawal handling, fairness and anti-collusion measures, rake and rewards structure, licensing, and how the welcome offer's terms actually read once you look past the headline number. Commission from any operator we link to never buys a better rating or a higher position — the write-ups and rankings are ours. If you spot a gap between what we've written and what an operator is actually doing, that's exactly the kind of message we want to receive here.
A note on responsible play
If you or someone you know is struggling with gambling, that's a more urgent matter than anything on this contact page. The National Council on Problem Gambling helpline, 1-800-GAMBLER, is free and confidential. Our Responsible Gambling page has further tools and information, and it's worth reading regardless of which site you're considering. Poker, like any form of gambling, carries a real risk of losing money — no strategy or bonus removes that, and nothing on this site should be read as a promise of winning or a source of income.
Other ways to find what you need
If your question is really about a specific site rather than about us, you may find a faster answer on the relevant page directly. Our About Us page explains who we are and how the site is run, our Terms and Conditions cover the legal basis of using this site, and if you're outside the US you may find our Non Gamstop Casinos UK 2026 page more relevant to your situation.
Reaching us
Use the contact details or form provided elsewhere on this site to send us a message. We read everything that comes in and aim to reply as soon as we reasonably can, though as a small independent team we can't promise an instant turnaround. Please note this site is intended for adults aged 21 and over, in line with the eligibility rules of the operators it reviews — if you're under that age, this isn't the right place for you.